Customer Support Agent (Igaming)
Pacifica Continental
Brasil -
Publicada há 3 meses
Regime de contratação
Não Informado
Modelo de trabalho
Não Informado
Carga horária
Não Informado
Descrição
Our client, an important sports gaming house, is looking for a Customer Support Agent to join their team. This is an onsite position. Key Responsibilities Respond to customer queries in a timely and accurate way, via phone, email, social media or chat Identify and assess customers’ needs to achieve satisfaction Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution Direct unresolved requests and issues to internal departments and follow up to …