The role will be to manage the operational day-to-day running of our local teams in conjunction with our regional offices across our Travel, Lifestyle, Dining and Ticket portfolios. To manage and assis Team Managers in meeting targeted performance levels through creating a motivated and dynamic team. People Development & retention, job output, call, SLas, Workfloe management and QA through Daily NPS are all key deliverables from an operational and business perspective. Contributing to the overa…